by clicking the arrows at the side of the page, or by using the toolbar.
by clicking anywhere on the page.
by dragging the page around when zoomed in.
by clicking anywhere on the page when zoomed in.
web sites or send emails by clicking on hyperlinks.
Email this page to a friend
Search this issue
Index - jump to page or section
Archive - view past issues
Forward Thinking Magazine : August 2011
Macquarie Adviser Services For many advisory practices, the Future of Financial Advice (FOFA) reforms will mean making changes within the business, be it to your pricing model, client engagement or product offerings. To ensure the smooth implementation of these changes in your business, it is vital that your staff and clients understand the reasons for the changes, and what they mean for them. The responsibility for clearly and effectively communicating the implications of new laws rests on the shoulders of the practice leader. In this article we take a look at some best-practice communication tactics that advisory practices should consider, to ensure changes due to the reforms are implemented as smoothly and seamlessly as possible. 22